Frequently Asked Questions
What Do I Get With the Program?
Full instant access to all program content including a comprehensive skill assessment, video tutorials, lesson plans, student mentor videos, audio relaxation recordings; and for those out of time, how to cram better – right now!
What if I'm Not Satisfied With the Program?
Look over the tour to get a detailed view of the program before purchasing. Let us know of any questions you may still have that the tour does not answer. Once purchased, we do not offer a cash refund. Even so, we would like to hear from you about why you are not satisfied. If possible, we will do our best to help or correct the problem.
What if I have some feedback / suggestions / stories I would like to share?
Simply click on the Contact Us button on the top right and let us know what we can do to make your experience better and/or tell us about successes you are having as a result of using Wisdom of Learning!
How long does Wisdom of Learning keep track of my entered information and worksheets?
Wisdom of Learning will keep all the information you put into our system for as long as your account is active and your subscription paid. Should you want us to clear all your information, simply Contact Us.
What software do I need to access the program?
Your registration form is telling me my username/password/email are incorrect.
Your username cannot contain any special characters (only letters) and must be unique; if another user already exists by the given name you will need to choose a different username. Your password must be at least 6 characters long and contain at least one character and one number. Finally, your email must be in the standard format of email@example.com
I have registered an account and purchased the subscription but I am getting an error saying I do not have access.
Please wait a few minutes to ensure our database has been properly updated. If you are still experiencing problems, please Contact Us immediately.
What is the secret question and answer?
If you forget your password and attempt to reset it, you will be shown your secret question and will have to provide the answer. If your answer is correct, we will reset your password and send you a new one to the email you specified at registration.
I forgot my password, what do I do?
Simply click on the “Forgot password” link below the login box to have your password reset and emailed to you.
I forgot my username, what do I do?
Please Contact Us from the email address you used to register on file and we help you retrieve your credentials back.
Can I change my username?
How can I change my password / name / email / secret question and answer?
Simply click on the My Account link at the top-right corner of the page to modify any of your account settings.
What kind of payment options can I use?
What if I would like a refund on my purchase?
We do not offer refunds. However, we very much would like to hear of any problems you are having with the program to see if we can help correct them. Simply click on the Contact Us button on the top right and let us know what we can do to make your experience better!